Change & Return Policy

Change & Return Policy



1Within 1-Year from the date that you receive the package, send an Email to services@pkscorp.com, clearly address the issue with the pictures/video, please note the picture of the entire package/box is also required;

2Our customer representative will get back to you within 24 hours to troubleshoot the reported issue;

3Once the warranty is approved, you will receive the “Return Instruction” by Email;

4Then, please send your parcel follow by the terms in “Return Instruction”;

5We will send you replacement at the soonest once we receive your returned defective item.

Please note that the return shipping is on your charge.

If you have any questions, feel free to contact us at services@pkscorp.com.